Our services.

Administrative & Back Office Support


Data Entry & Document Management

Accurate, fast, and secure — we streamline data entry, file handling, and digital organization for records, invoices, medical logs, and internal systems.


Virtual Assistants & Executive Support

Your right hand in the digital workspace — inbox and calendar management, travel bookings, meeting coordination, and confidential task handling.

Project Management & Process Improvement

We don’t just keep things moving—we keep them moving smarter. Our team provides structured, scalable support to streamline your workflows, align teams, and drive performance across borders.

HR Administration & Onboarding

Let our VAs handle applicant tracking, interview scheduling, reference checks, and digital onboarding packages tailored to your company culture.

General Back-Office Support

From CRM updates to vendor communication, database cleanup to SOP documentation — we cover the tasks that power your daily business engine.

A man wearing glasses and a headset, smiling, with women in the background also wearing headsets and working at computers.

Customer Service & Call Center Solutions

Inbound & Outbound Call Handling

Round-the-clock voice support in English, Tagalog, or other languages—for sales, follow-ups, customer care, and emergency lines

Technical Support & Troubleshooting

Tier 1–2 technical support for software, apps, and devices—with process-driven escalation and resolution handling.

Live Chat & Email Support

Instant support for web and app users with real-time chat and professional email responses tailored to your tone and policies.

Appointment Scheduling & Reminders

Set, confirm, and remind customers of appointments using CRM tools or custom workflows to reduce no-shows and improve satisfaction.

Customer Surveys & Feedback Collection

Gain insights from your audience with post-call surveys, CSAT follow-ups, and structured feedback collection for continuous improvement.

A young female healthcare professional in blue scrubs, smiling and sitting at a desk with a computer, notebooks, and a clipboard, in a modern, well-lit office or clinic setting.

Healthcare Support (Global-Ready)

Medical Credentialing

Our VAs assist in preparing and maintaining accurate credentialing documents to keep providers globally compliant and audit-ready.

Medical Billing & Claims

Process insurance claims, track reimbursements, and manage billing inquiries with accuracy and confidentiality.

Appointment Coordination

End-to-end patient scheduling, confirmation, rescheduling, and waitlist management to streamline clinic workflows and reduce no-shows.

EMR / EHR Support

Update, audit, and maintain Electronic Medical Records using systems like your preferred EMR platforms or clinic-specific systems.

GDPR & HIPAA Compliance

Every healthcare VA is trained in patient privacy and compliance, ensuring your practice meets global data protection standards.

A group of five people gathered around a wooden table, with a computer and cameras, discussing photography in a well-lit office.

Digital Marketing Support

SEO Optimization

Keyword research, on-page improvements, meta tags, and backlink outreach—executed with white-hat strategies and performance reports.

Google Analytics & Reports

Weekly insights, performance dashboards, and actionable reports to track organic and paid campaigns.

Social Media Management

Our VAs create content calendars, design posts, write captions, and schedule across Facebook, Instagram, TikTok, LinkedIn, and more.

PPC & Paid Ads Support

Campaign setup and monitoring for Google Ads, Meta Ads, and other pay-per-click platforms—ensuring budget-friendly lead generation.

Copywriting & Email Campaigns

High-converting sales copy, newsletter campaigns, and landing page content—crafted for clicks and conversions.

Industries We Serve

  • Scrabble tiles spelling 'ONLINE' placed on a laptop keyboard, with a small shopping cart on wheels nearby, on a white surface.

    E-Commerce & Online Retail

    How BGBS Supports This Industry:

    Live chat, email & order support

    Product listing & return management

    Social media scheduling & content creation

    Feedback collection & analytics

  • Model house on table with two people shaking hands in background

    Real Estate & Property Services

    How BGBS Supports This Industry:

    CRM updates & contact follow-ups

    Property listing management

    Appointment setting

    Document coordination

  • A person's hand using a laptop, with a stack of books, a toy school bus on top, and a small red alarm clock beside the books.

    Education & Online Learning

    How BGBS Supports This Industry:

    Live chat & email assistance

    Admin coordination

    Course listing updates

    Content scheduling

  • Travel essentials on a wooden surface including a vintage camera, a compass, a toy airplane, a map, a spiral notebook, a plain notebook, and a pen, with the word 'TRAVEL' spelled out in white letters.

    Hospitality & Travel Services

    How BGBS Supports This Industry:

    Reservation & inquiry handling

    Itinerary planning support

    Feedback collection & reporting

    Live customer assistance