Q: What services does BGBS offer?

A: Our core services include:

Administrative and Back Office Support

Healthcare and Medical Back Office Solutions

Customer Service and Call Centre Support

Digital Marketing and Social Media Management

Q: Can BGBS provide customised solutions for my business?

A: Absolutely! We tailor our services based on your specific goals, processes, and operational needs to ensure seamless integration with your existing systems.

Q: Do you provide virtual assistants (VAs)?

A: Yes. We provide skilled and trained virtual assistants who can handle administrative, customer support, and marketing tasks to help streamline your business operations.

Q: How do I get started with BGBS?

A: Simply contact us through our website or email us your requirements. Our team will schedule a free consultation to understand your needs and propose the best service plan for you.

Q: How long does it take to set up a team?

A: Depending on the role and requirements, setup typically takes between 10 to 15 business days, including recruitment, onboarding, and training.

Q: Do you offer short-term or project-based services?

A: Yes, we offer both long-term partnerships and short-term, project-based engagements depending on your needs

Q: How do you ensure the quality of work?

A: We maintain strict performance monitoring, continuous staff training, and quality assurance checks to ensure consistent delivery that meets Global standards.

Q: How do you handle data security and confidentiality?

A: Data protection is a top priority at BGBS. We comply with GDPR standards and follow strict confidentiality agreements to safeguard all client information.

Q3: Do you use any tools or systems to monitor quality and security?

A: Yes. We use a combination of project management tools, CRM systems, and internal auditing software to track performance, productivity, and data compliance. Regular system updates and security checks are also conducted to protect client data and maintain service excellence.

Q: How much do your services cost?

A: Pricing varies based on the type of service, required skill level, and scope of work. We offer competitive and transparent rates that ensure excellent value for UK businesses.

Q: Do you offer free consultations?

A: Yes! We provide a free, no-obligation consultation to assess your business needs and recommend the best outsourcing solutions.

Q: What support can I expect once we start working together?

A: You’ll have a dedicated account manager and a responsive team that ensures smooth communication, regular updates, and full operational support.